1) What are your shipping rates and do you ship internationally?
Shipping is a flat $5 on your entire order for all domestic U.S. orders. Currently we do not offer international shipping, we will be offering this soon!
2) How can I pay for my order?
We accept all major credit cards and PayPal.
3) How long will it take to receive my order?
Please allow 10-14 days if order is shipped to the U.S.A.
4) Do you take wholesale orders?
Not via our website. If you’re interested please contact email@example.com
5) I received my shirt and the design is not exactly as seen on the site–why? Our designs are silk screened by hand, so each piece is unique. There may be slight imperfections.
6) I have an issue with my order or I haven’t recieved it yet, and it has been 6 weeks. What should I do? E-mail firstname.lastname@example.org for any questions/concerns about orders. We guarantee to replace the order free of charge or refund you if the issue is our fault.
Returns & Exchanges
1) What is your return policy?
Unfortunately we do not accept returns. Exchange only.
All of our items are made by hand at the time of purchase. We do not have a warehouse or inventory. We do not issue refunds on orders that have completed payment and shipped. We offer store credit only. If you would like to EXCHANGE your order please send an email to email@example.com to get further instructions.
Refunds & Cancellations
We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the applicable laws. However, if “non-faulty” accounts are cancelled within two weeks of the first payment a full refund, will be given.
We may edit, delete or modify any of the terms and conditions contained in this Agreement, at any time and in our sole discretion, by posting a notice or a new agreement on our site. YOUR CONTINUED PARTICIPATION IN OUR PROGRAM, VISIT AND SHOPPING IN OUR SITE FOLLOWING OUR POSTING OF A CHANGE NOTICE OR NEW AGREEMENT ON OUR SITE WILL CONSTITUTE BINDING ACCEPTANCE OF THE CHANGE.
If you have any questions at all please don’t hesitate to reach out at firstname.lastname@example.org
We appreciate your support!